Frequently Asked Questions

COMMON QUESTIONS:

CORE FEE

This is a charge over and above the price you pay for the item. We must have your old core returned in good re-buildable condition so there is one for the next customer. Definition of cores are by item and you can review this in the information area under core fees.

PRODUCT DESCRIPTION:

N.O.S.

"New Old Stock" is an original part. Factory made or directly under factories authority.

N.O.R.S.

"New Old Replacement Stock" is an original remanufactured part. Factory made or directly under factories authority.

REPRODUCTION

"Reproduction" is an item that is made in the modern day aftermarket, and is like or very similar to the original part.

USED

"Used" is any correct part that was removed from an original Cadillac car.

REBUILT/RESTORED

"Rebuilt" or "Restored" is any correct part that was original to a Cadillac car that has been taken apart and built to working condition, or has been made to be "like new" condition from processes like: rechroming, rebuilding, etc.

REFURBISHED

"Refurbished" products are tested for functionality, defects, will have been cleaned, and is likely to have had some of its components replaced. It will show a level of wear but still very presentable.

STORE HOURS

Online or Phone order only. Open Monday - Friday between the hours of 5:00 AM - 3:00 PM Pacific Standard Time (PST)